Supervised visitation across Nassau County

Nassau County covers the western half of suburban Long Island — roughly 1.4 million residents organized into three large towns (Hempstead, North Hempstead, and Oyster Bay), two cities (Glen Cove and Long Beach), and dozens of villages and hamlets. The county seat is Mineola, where the major county courts sit.

TruVisit New York supervisors meet Nassau families at locations close to where the child lives. We don't charge travel fees and we don't make Long Island families drive into the city for every visit.

The Nassau County courts

Custody and visitation petitions for Nassau families are heard in the Nassau County Family Court. Custody issues raised within a divorce are heard in the Supreme Court, Nassau County in Mineola. Our session reports are formatted in the objective, non-editorial, timestamped style these courts expect.

Nassau communities we serve

  • Hempstead — the village and the town, including Uniondale and West Hempstead
  • Garden City, Mineola & Westbury
  • East Meadow, Levittown & Hicksville
  • Freeport, Baldwin & Rockville Centre
  • Elmont, Valley Stream & the Five Towns
  • Long Beach — the barrier island city
  • The North Shore — Glen Cove, Port Washington, Manhasset, Great Neck
  • Massapequa & the South Shore east

How a Nassau County custody case typically moves

  1. Petition filed — a custody or visitation petition is filed in the Nassau County Family Court (petitions are generally filed in the county where the child lives), or custody is raised within a divorce in Supreme Court.
  2. Service and first appearance — the other parent is served and both parties appear before a judge or court attorney-referee.
  3. Attorney for the Child — the court may appoint an Attorney for the Child (AFC) to represent the child in the case.
  4. Temporary orders — interim custody and parenting-time arrangements while the case is pending. Supervised visitation is often ordered at this stage.
  5. Fact-finding — testimony and evidence in contested cases; the court may order forensic or other evaluations.
  6. Final order — decided on the best interests of the child.
  7. Modification — either parent can later petition to change the order based on a change in circumstances.

Where supervised visitation enters the process

  • At temporary orders — interim supervised parenting time while the case is pending
  • In the final custody and visitation order — longer-term supervised parenting time
  • By modification petition — adding or stepping down supervision in an existing order
  • In family offense proceedings — alongside an order of protection
  • By stipulation — the parents agree to supervision and the court so-orders it

For procedural detail, see our how to request supervised visitation in New York guide.

Queens–Nassau cases are everyday work for us The city line runs right through family life on western Long Island. Because we serve Queens and Nassau with one team, parents split across the border can use genuinely neutral venues in Elmont, Valley Stream, or Floral Park — with one provider and one report format.

Pricing for Nassau County families

Same flat rate across the entire county: $150 one-time intake, $65/hour for supervised sessions or monitored exchange. Two-hour minimum. No travel fees. No monthly case management fee. Reports delivered within 24 hours.

How to start a Nassau County case

  1. Submit our online inquiry form.
  2. Intake call (20–30 min) — court order review, $150 intake fee, supervisor assignment.
  3. First session coordinated with both parties at a Nassau location of mutual convenience.
  4. Visit happens; report delivered within 24 hours.