Supervised visitation in Rochester — the Flower City

Rochester anchors Monroe County and the Finger Lakes region, with a metro area that spreads from the city neighborhoods out through Greece, Irondequoit, Brighton, Henrietta, Penfield, and Webster. Family court for all of it runs through downtown Rochester — but visits should happen where the child actually lives.

TruVisit New York supervisors meet Rochester-area families at locations close to where the child lives. We don't charge travel fees and we don't operate from a single fixed office.

Rochester neighborhoods we regularly serve

  • Park Avenue & East Avenue
  • The South Wedge & Swillburg
  • North Winton Village & Browncroft
  • Corn Hill & downtown
  • The 19th Ward & Maplewood
  • Charlotte — on Lake Ontario
  • First-ring suburbs — Greece, Irondequoit, Brighton, Henrietta, Gates, Webster, Penfield

Common Rochester meet-up locations

  • The Strong National Museum of Play (indoor option, downtown) — one of the best supervised-visit venues anywhere
  • Highland Park — home of the Lilac Festival grounds
  • Genesee Valley Park — along the river
  • Cobbs Hill Park
  • Ontario Beach Park (Charlotte, seasonal)
  • Seneca Park Zoo family areas (seasonal)
  • Rochester Public Library — Central and neighborhood branches
  • Family-appropriate restaurants on Park Avenue and in the South Wedge

Rochester winters bring real snow. From November through March we lean on indoor venues — the Museum of Play most of all — and build weather flexibility into every Rochester case.

Rochester families and the Monroe County Family Court

Custody and visitation petitions for Rochester-area families are heard in the Monroe County Family Court in downtown Rochester. Custody issues raised within a divorce are heard in the Supreme Court, Monroe County. Our reports are formatted to meet the documentation standards these courts expect.

For more, see our Monroe County resource page and our guide to the New York Family Court process.

Finger Lakes region coverage Rochester is our hub for the Finger Lakes region. If you're in Canandaigua, Batavia, or elsewhere nearby, submit a case inquiry to confirm scheduling availability in your area.

Pricing

Same flat rate across Rochester and the Monroe County suburbs: $150 one-time intake and $65/hour for sessions.

How to start your Rochester case

  1. Submit the inquiry form.
  2. Intake call — court order review, $150 intake fee, supervisor assignment.
  3. First session coordinated and confirmed in writing.
  4. Visit happens; report delivered within 24 hours.